We understand that plans can change, and we aim to provide a hassle-free process for order cancellations and modifications.
CANCELLATIONS
- You may cancel your order at any time before it has been dispatched. To request a cancellation, simply contact our customer service team via WhatsApp at +92 323 2255789, providing your order details.
REFUNDS
- We accept returns for all products, offering a full refund (excluding delivery charges), as long as the item is returned in its original condition. Refunds will be processed within 7 business days once the returned product is received.
EXCHANGES
- If you would like to exchange an item, you're welcome to do so at any time. Please ensure the product is unused and in its original packaging to be eligible for exchange.